AI Chatbot

The Smart Bridge Between People, Systems & Data

The AI Chatbot by Emata.ai connects natural language with your ERP, CRM, and product data. It understands intent, retrieves data via API, and delivers precise results in real time – whether it’s product search, order tracking, or internal workflows. An intelligent interface for every business model.

You have the data – but no easy way to access it

Key business information is hidden inside ERP and CRM systems. Employees and customers waste time searching or waiting for support. A conversational AI layer makes all this data instantly accessible through natural language – simple, fast, and secure.

The API-driven AI Assistant for Data, Products & Processes

The AI Chatbot transforms conversations into real-time actions. It connects to your systems, retrieves data, and delivers insights – from product information to status tracking or automation triggers. Built for scalability, multi-language communication, and white-label deployment.

Natural Language Understanding

Users ask questions – the chatbot understands goals and contexts

Product & Data Search

Direct access to ERP, CRM, or shop systems

API-based integration

Flexible connection to existing infrastructure

Multilingual & customizable

Ideal for international customer communication

Fully Customizable White-Label Interface

Customizable for resellers and platform partners

AI-supported learning

Recognizes patterns and continuously improves responses

How It Works

User Input

“Show me all products under $100” or “What’s the status of my order?”

AI Understanding

Intent, goal & context recognized

API Call

Data fetched from ERP, CRM, or other systems

Learning

AI improves with every conversation

Lernen & Optimieren

Das System merkt sich häufige Themen, passt Antworten an & verbessert Genauigkeit automatisch

Leistungsstarke Module für Conversational Intelligence

Modul	Beschreibung	Nutzen
Natural Language Engine	Understands intent & goals	Intuitive interaction
ERP-/CRM-Connector	Real-time data access	Live system connection
Product Search Engine	Retrieves products & pricing	Increases conversion
Lead Capture Module	Stores contacts & context	Generates opportunities
Knowledge Base Engine	Answers FAQs from internal sources	Unified responses
Analytics Dashboard	Tracks topics & trends	Actionable insights
White-Label UI	Customizable design	Perfect for resellers

Why Companies Choose the AI Chatbot

Connects data & conversation seamlessly

Improves access to products, data & workflows

Ideal for support, sales, and internal processes

Reduces support effort & response times

Multi-language, scalable & white-label ready

Integrates easily into any ERP or CRM

Make Your Systems Talk

Turn language into data access. With the AI Chatbot by Emata.ai, you connect people, products & processes – through one intelligent conversation layer.